Saturday, July 5, 2008

Customer Feedback

Typically most of our customer reviews and feedback are posted on American Carpet Wholesaler's website. Here are a couple that were sent directly to customer service I would like to share:

To: LeAnda Seay

We needed 8 cartons of Quik-Step laminate flooring to finish a project we had started 3 years ago (finances and time delay). I found the exact match, and on sale at that, ordered 8 cartons and they arrived within 10 days. We had them delivered to my husbands workplace, which cut shipping. We were able to finish our project and still saved almost $200; without compromising product or quality. With the price of gas and the value of your time, this was ideal. I highly recommend shopping their products and giving them a try. We were thrilled with our results.

Dean & Ronda Rustad

To: LeAnda Seay
Subject: Thank You

Dear LeAnda,

I just wanted to let you know how please I am with the service of your company. The flooring arrived just as you predicted and the delivery guy was so nice and helpful. I have had the floor layed and it's absolutely beautiful, much prettier than I imaginaged. I'm sending you an attachment of what the floor looks like in my kitchen.














Thank you and the ones that helped with the shipping of the floor. I have already recommended you to my sister, which she will be ordering soon.

Thanks again,
Karen Young

I wish to thank Mr. and Mrs. Rustad and Karen Young for their kind words and LeAnda Seay for a job well done. Keep up the good work.

Quick Step Laminate and Congoleum DuraCeramic Tile are two of the products in which we maintain a huge inventory. Most orders can be shipped out the same day on these products.

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